Privacy Policy

Effective Date: October 11, 2025

Fourbie Exchange (“Fourbie,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through our website located at https://www.fourbieexchange.com/ (the “Site”) and any content, products, or services made available from or through the Site, including subdomains (collectively, the “Services”), how we use it, and when we share it.

Please review this Privacy Policy carefully. By using the Services, you agree to our privacy practices as described here. If you do not agree, please discontinue use of the Services.

1) Scope and Audience

The Services are designed for users in the United States. We do not intentionally target or market the Services to individuals in the European Union or United Kingdom. Data is processed and stored in the United States.

2) Information We Collect

a) Personal Information You Provide

We collect personal information you choose to provide, such as your name, email address, phone number, account credentials, profile details, listing details, inquiry content, and any other information you submit via forms (e.g., seller accounts, valuation requests, contact forms).

b) Usage Data We Automatically Collect

We automatically collect certain information about your use of the Services (“Usage Data”), such as device and browser type, operating system, IP address, referring URLs, pages viewed, and timestamps. We gather this data through cookies and similar technologies (see Section 4 below). If we combine Usage Data with personal information, we treat the combined data as personal information.

3) User Accounts

Users may create accounts to list and manage vehicles and related content. We collect registration data and may store settings, saved items, and account activity. You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account. You may request deletion of your account as described in Section 11.

4) Cookies and Similar Technologies

Cookies are small text files stored on your device that help operate and improve the Services. We use:

  • Essential cookies required for core site functionality (e.g., login, security, forms).
  • Performance and analytics cookies to understand how the Services are used and to improve them.
  • Functional cookies to remember choices (e.g., preferences).
You can manage cookies through your browser settings. Blocking or deleting cookies may impact some features of the Site. To learn more about cookies, visit www.allaboutcookies.org.

5) Analytics and Performance Tracking

a) Google Analytics (GA4)

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how visitors use our Services and to improve performance and user experience. Google Analytics uses cookies and similar technologies to collect information such as page views, time on site, referrers, and general device information. We do not use Google Analytics for advertising or remarketing, and we do not use it to identify individual users.

You can learn more about how Google collects and processes data at https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

b) HubSpot

We use HubSpot to manage inbound leads, forms, and marketing communications. HubSpot may set cookies and similar technologies that associate website visits with contacts after a user submits a form or engages with our emails (e.g., email open and click tracking). We use this information to respond to inquiries, manage relationships, and measure the effectiveness of our communications. For details, see HubSpot’s privacy policy at https://legal.hubspot.com/privacy-policy.

6) Email Communications (HubSpot & SendGrid)

We send transactional and marketing emails using HubSpot and/or SendGrid. These providers may process your email address, delivery status, and engagement data (e.g., opens, clicks) to help us deliver, troubleshoot, and improve communications. You can opt out of marketing emails at any time by using the unsubscribe link in the message or contacting us at legal@fourbieexchange.com. We may continue to send non-marketing (transactional) emails related to your account or the Services.

SendGrid acts as a service provider processing data on our behalf. See SendGrid/Twilio’s privacy notice for more information: https://www.twilio.com/en-us/legal/privacy.

7) Payment Processing (Stripe)

We may use Stripe to process payments. When you provide payment information, it is submitted directly to Stripe, which processes it on our behalf. We do not store full payment card numbers on our systems. For details on Stripe’s privacy practices, visit https://stripe.com/privacy.

8) How We Use Personal Information

  • Provide, operate, secure, and improve the Services.
  • Create and manage user accounts and listings.
  • Respond to inquiries and provide customer support.
  • Analyze usage and performance to enhance user experience.
  • Communicate about updates, features, and offerings (you may opt out of marketing at any time).
  • Prevent fraud, protect our rights and users, and comply with legal obligations.
  • Research and analytics to improve our products and Services.
9) How We Share Personal Information

  • Service Providers: With vendors who perform services for us (e.g., hosting, analytics, CRM, email delivery, payment processing, security). These parties are contractually required to use personal information only to provide services to us.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.
  • Legal and Safety: To comply with law, legal process, or governmental requests; to protect the rights, property, or safety of Fourbie, our users, or the public; or to detect and prevent fraud or security issues.
  • At Your Direction: When you ask us to share information or make it public (e.g., listing content you submit).
We do not sell personal information. We also do not use personal information for cross-context behavioral advertising or remarketing.

10) Your Privacy Choices and Opt-Out Rights

Depending on your state of residence, you may have rights under applicable laws (e.g., California CPRA, Colorado CPA, Virginia VCDPA, etc.), including to request access, deletion, or correction of personal information, and to opt out of certain processing.

  • Do Not Sell or Share: We do not sell personal information. If you wish to opt out of any analytics-related sharing, you can install the Google Analytics Opt-Out Browser Add-on (link), adjust your browser settings to limit cookies, or email us at legal@fourbieexchange.com with the subject line “Do Not Share My Personal Information.”
  • Global Privacy Control (GPC): We honor supported browser-based opt-out signals (GPC) where technically feasible.
  • Marketing Emails: Opt out via the unsubscribe link or by contacting us.
11) Access, Deletion, and Correction Requests

You may request access to, deletion of, or correction of your personal information by emailing legal@fourbieexchange.com. We will verify your request using information such as your name, email address, and any relevant account details. You may designate an authorized agent to act on your behalf, subject to verification requirements.

12) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and our legal or business needs.

13) Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. We continually review and update our security measures. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

14) Children’s Privacy

The Services are not directed to children under 16. We do not knowingly collect, store, or sell personal information from children under 16. If you believe a child has provided personal information to us, please contact legal@fourbieexchange.com so we can delete it.

15) Third-Party Websites

The Services may contain links to third-party sites or services that we do not control. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party sites or services.

16) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the “Effective Date” when changes are made, and material changes will be clearly indicated on this page. Your continued use of the Services after a change means you accept the updated policy.

17) Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: legal@fourbieexchange.com.

California Privacy Notice (CCPA/CPRA)

This California Privacy Notice supplements the Privacy Policy and applies to California residents. It describes how we collect, use, and disclose “personal information” as defined by the California Consumer Privacy Act (as amended by the CPRA).

Categories of Personal Information We May Collect

  • Identifiers (e.g., name, email address, account ID).
  • Customer Records (e.g., account details, listing information).
  • Internet or Network Activity (e.g., log data, analytics data, device/browser info).
  • Geolocation Data (approximate, based on IP address).
  • Commercial Information (e.g., transactions handled by Stripe; we do not store full payment card numbers).
  • Inferences (derived from analytics to improve Services).
Sources of Personal Information

Directly from you (forms, accounts, listings); automatically from your device (cookies/logs); and from service providers (e.g., analytics, CRM, email delivery, payment processing).

Business and Commercial Purposes

See Section 8 above (“How We Use Personal Information”).

Disclosures of Personal Information

We disclose personal information to service providers for business purposes (see Section 9). We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

Your CPRA Rights

  • Right to Know/Access: Request details about categories and specific pieces of personal information we have collected.
  • Right to Delete: Request deletion of personal information (subject to legal exceptions).
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out of Sale/Share: We do not sell or share personal information for cross-context behavioral advertising. You may still submit a request as described below.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes requiring a right to limit under CPRA.
Submitting Requests

Email legal@fourbieexchange.com with your request (e.g., Access, Delete, Correct, or “Do Not Share My Personal Information”). We will verify your identity by matching information you provide (e.g., name, email, account info). You may designate an authorized agent, subject to verification and proof of authorization.